Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I have a checking and savings with TD Bank.
April 16, 2015 01:54:42 PM
In reply to Valerie, Roebling
We appreciate you choosing to reach out to us on TD Helps today, Valerie.
We'd like to take this opportunity to reassure you that in the event of any trouble with a merchant, we're here to assist you. Since you've tried to connect with the merchant to resolve this matter and have been unable to reach them, you may dispute this transition.
Seeing how the transaction was made via your TD Visa Debit card, you're welcome to give us a call 24/7 at 888-751-9000, or stop in at any TD Bank Store found here http://bit.ly/TDStores for assistance. When filing a claim, we recommend taking note of the dates you tried contacted the merchant, and any other information that may be relevant so that we can include it on your claim.
Hope this helps and please have a nice day.
Sandy D, Mount Laurel
April 16, 2015 02:03:11 PM