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September 27, 2015 02:55:08 PM
1 person recommended this |
In reply to Kerry, Fishkill
Good afternoon and thanks for writing into TD Helps, Kerry! We'll be glad to point you in the right direction today.
If the auto loan was held through TD Bank and the loan is paid off, you can request a lien release via fax. You can fax the following information to our Consumer Release Department at 207-755-4245:
• Your full name, address, and Social Security number
• The account number, if it is available
• The year, make, model and VIN, and the date it was paid off, if available
• Your request for a Release of Lien
• Your signature
We also recommend including your best contact number and your return fax number so that we can assist you as efficiently as possible. Please keep in mind that the turnaround time for the request is typically 3-5 business days.
If you prefer, you're also welcome to give us a call to place your request. Our Financial Solutions Group Specialists are available 24/7 at 800-937-5020, who can take your request by phone and have this documentation mailed out to you at the address on file.
If you'll be receiving the release of lien paperwork via mail, please allow additional time for mailing, typically a 5-7 day turnaround.
Please note that if your auto loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for instructions to obtain your Release of Lien. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
If you're unsure of the banking institution that held the auto loan, we recommend reaching out to the seller of the vehicle at your earliest convenience.
We hope this information helps and enjoy the rest of your Sunday, Kerry! Take care.
Katherine G, Mount Laurel
September 27, 2015 02:56:30 PM
1 person recommended this