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September 27, 2017 11:03:25 AM
In reply to Rebecca, Swanzey
Good morning, Rebecca, and welcome to TD Helps.
We'd first like to apologize for any confusion this may be causing you, and so that we can assist you with your concerns, we ask that you connect with us directly. Please know that while we would like to assist you directly, TD Helps is not a secure forum of contact, and we do not have access to your account or Credit Card information at this time.
You're welcome to connect with a Credit Card Specialists directly, 24/7, by calling 866-686-4708. If you'd prefer, you may also visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope this helps, Rebecca, and we're sorry we couldn't further assist you. Take care.
Brittany M, Mount Laurel
September 27, 2017 11:03:44 AM