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I have a checking account and I have a deposit scheduled to go in today. When I went to log in the app said that I don't have any accounts. Please tell me what happened and how you can rectify this.
Angela, Old Lyme
August 2, 2017 02:19:15 PM
In reply to Angela, Old Lyme
Welcome to TD Helps and thank you for sending us your question, Angela
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Thanks again for your visit today! We welcome you back anytime with any other questions, and take care.
Natasha T, Mount Laurel
August 2, 2017 02:22:26 PM