Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
April 18, 2016 09:52:03 PM
26 people recommended this |
In reply to Lyn, Phoenix
Thank you for writing into TD Helps tonight, Lyn. We'll be glad to point you in the right direction this evening.
We see that you are referring to TD Canada Trust and that you might be trying to reach our neighbors to the north. If this is so, please take a look here: http://go.td.com/1NjVVCp as it could help.
Should you need to contact TD Canada Trust, you may do so 24/7 at http://bit.ly/1woOVay or you can submit your own question to their TD Helps page by clicking here: http://bit.ly/1zZhxro .
Sure hope this helps, Lyn and have a good night. Take care.
Katherine G, Mount Laurel
April 18, 2016 09:53:33 PM
8 people recommended this
In reply to Katherine, Mount Laurel
Did you find anything about your letter? i got the same letter from Mr T.
Mary Ann, Emlenton
May 12, 2017 03:07:44 PM
6 people recommended this
In reply to Mary Ann, Emlenton
Hi Mary Ann. Thanks for responding!
If you've received a similar letter, we recommend reaching out to a representative at TD Canada Trust as well. If you visit their page at https://go.td.com/1vT0aGD, select 'Contact Us' at the top and then 'Call Us', you'll be provided with several phone numbers.
If the letter you received is not from TD Canada Trust as Lyn's was, but states it's from TD Bank, please give us a call 24/7 at 888-751-9000. You can also stop into any of our Stores with the letter. You can find a location near you at https://go.td.com/1nq31dc. We'd be happy to review it and offer any advice we can. If it came in the form of an email, you can forward it to us at Phishing@TD.com. Check out our website for info about phishing and how to forward it to us at https://go.td.com/1p7w8KR and http://bit.ly/2r9h5tu.
We hope this info helps and that you have a wonderful weekend!
Customer Service Team, Mount Laurel
May 12, 2017 03:08:28 PM
Received a letter from Mr. Paul XXXXXXXX, account manager with TD Canada Trust Bank, stating we were next of kin to a Mr. Joe XXXX, which had died in 2007 and no one has claimed the money in his bank account. Actually did have a relative by the name of Joe XXXX. Is this legitimate or a scam? Please reply to e-mail below. Thanks, Stanley
Stanley, Bison, SD 57620
May 31, 2017 08:53:58 AM
3 people recommended this
In reply to Stanley, Bison, SD 57620
Thanks for joining in, Stanley. We understand how concerning this may be and we'd be glad to help you locate the information you need.
We recommend reviewing the replies mentioned above as our Specialists have already mentioned what to do in this case.
For your convenience, you are a able to visit the Canadian TD Helps Team here: https://go.td.com/1QBOF4U or reach out to a Specialist with TD Canada Trust using their contact options here: https://go.td.com/1woOVay.
We hope to hear from you soon to discuss this letter, Stanley. Have a good day.
Megan K, Mount Laurel
May 31, 2017 08:54:13 AM
1 person recommended this