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was not active. I rechecked on line today and the card is activated. I need confirmation that the card is indeed activated.
November 2, 2015 12:07:21 PM
In reply to Rick, Alexandria
We're sorry to hear that you're having trouble, Rick. We'd be glad to point you in the right direction.
You are able to take a look at our Frequently Asked Questions in regards to TD Gift Cards here: http://bit.ly/1cIdAj6. Please know that if the balance of the transaction is greater than the balance of your Gift Card, the transaction may be declined.
If you do not find the Frequently Asked Questions helpful, we ask that you contact our Gift Card Specialists 24/7 by dialing 888-294-2249.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Rick and have a good day.
Megan K, Mount Laurel
November 2, 2015 12:07:46 PM