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I have a mortgage with you folks (for 22 years) and have gotten a notice that we are a month behind. I have a checkbook record that says I sent a check on 7/31/2015 for the August bill and it has been cashed. Could someone help me with this?
August 24, 2015 06:19:32 PM
Borrowing & Managing Your Credit
2 people recommended this |
In reply to Linda, Scotia
Thanks for writing in Linda – great to hear from a long-time Customer!
We apologize if there seems to be any discrepancy on your home loan account right now. We'll be able to see what's happened here if you can reach out to us. Our Specialists are available 24/7 at 800-937-5020 to check on this for you. If you prefer to chat in person, you can also stop in to any of our Stores and a Representative there will be happy to assist as well. If you click here: http://bit.ly/TDStores, you can find the TD Bank Store and lobby hours nearest you.
Kindly note that we can't check on this from here since TD Helps is not considered a secure forum for your confidential account info and we apologize if this causes you any inconvenience.
We hope this will get cleared up for you quickly and we're sure one of our Specialists can help when we get in touch, Linda!
Thanks again for stopping by and enjoy your evening.
Kristen P, Mount Laurel
August 24, 2015 06:20:40 PM
1 person recommended this