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I don't know my username to login via web. What should i do if i want to close my account ?
Alon, Nahariyya Israel
April 16, 2015 08:10:04 AM
1 person recommended this |
In reply to Alon, Nahariyya Israel
We appreciate you stopping by TD Helps, Alon.
We wouldn't want to see you go and want to provide you with some options on how you can do your banking with us even if you're not near a TD Bank. We'd like to take this opportunity let you know that we are committed to your satisfaction as a Customer. It looks like you've moved outside the United States, we do have some options for you to complete your banking without the need to visit a TD Bank Store. We offer fully featured online and mobile banking services and live telephone support available 24/7.
If you are not currently enrolled for Online Banking, you can sign up by clicking here: http://bit.ly/1lU2qfY, if you have a TD Bank Visa Debit Card or ATM number, and a US Social Security number. If not, you're more than welcome to contact us for assistance with enrollment, you may call from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Once you're enrolled, you're welcome to use this service to help you keep track of your account, and you can even communicate with us whenever you'd like using our Secure Messaging service available once you log in. To do so, please log in at our full website here: http://bit.ly/1eaISlq, click on the Customer Service tab, and the use the Send a Message link to talk with us about your account questions or requests.
If you still choose to close your account, we understand and can share some instructions with you to do so.
If your account has remaining funds, the easiest way to close the account from abroad is via mailed written request. You may request to close your account and any available money will be sent to you by check. You can mail a request with the following instructions:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A
P.O. Box 1377
If you prefer, another option is to remove any remaining funds from your current location, such as via your TD Bank Visa Debit Card, check, or transfer. If you choose to use this method, once the funds have been removed, please contact a Specialist 24/7 from outside the United States at the numbers mentioned above. It will be necessary to make a specific request to close the account once the balance is zero; please note, the account will not close automatically. Or if it's easier, you can also send a Representative your request to close your account via Secure Message as mentioned above, after logging in to your Online Banking.
Again, thank you for stopping by and let us know if you have any additional questions.
Sandy D, Mount Laurel
April 16, 2015 08:18:47 AM