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Joseph, Pompton Lakes
November 16, 2014 02:19:34 PM
In reply to Joseph, Pompton Lakes
Thank you for reaching out to us on TD Helps, Joseph.
The safety of your account is very important to us and for your protection we have issued new cards as a result of the recent security breach experienced by Home Depot. We understand your concern and invite you to contact us at 888-751-9000 to speak with a Specialist. After account verification, our Specialist would be happy to assist you if you have not yet received a new debit card. As this is pertaining to your specific account; we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. . You can also visit your local TD Store for assistance. For a complete listing of our locations and lobby hours, you can visit: http://bit.ly/TDStores.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Please notify the merchants with whom you have recurring payments (like a phone bill or a gym membership) of your new card information after your new card is received.
We invite you to take a look at our Security Center page here: http://bit.ly/1npPddy or to give us a call anytime at the same number listed above to review your account or answer any other questions you may have.
If you have any other questions, please do not hesitate to ask!
Katherine G, Mount Laurel
November 16, 2014 02:21:17 PM