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June 1, 2015 01:47:51 PM
In reply to Craig, Shelton
We're sorry to hear that you're having trouble with your Debit Card, Craig. We'd be happy to help.
If you are having trouble making transactions with your Debit Card, there is a chance that it may not be activated. You are able to call our 24/7 activation line by dialing 888-553-4122. Please have your TD Debit Card handy during this process.
If you have already activated your Card and are still having trouble, we recommend contacting us directly for assistance. You are able to do so 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to determine the issue with your Debit Card.
Similarly, you are able to visit any TD Store during lobby hours for help with your Debit Card. To take a look at TD Stores near you and their hours please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Craig and have a good afternoon.
Megan K, Mount Laurel
June 1, 2015 01:49:37 PM