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randy, 786e. 2900n. rd. clifton ill. 60927
October 7, 2014 03:35:22 PM
In reply to randy, 786e. 2900n. rd. clifton ill. 60927
Hello Randy, and welcome to TD Helps!
In certain cases, after your account has been closed you may continue to receive email alerts regarding your account. If you have closed your account and no longer wish to receive these alerts, we recommend giving us a call 24/7 at 800-493-7562 and speaking to our Digital Banking Specialists so we may resolve this issue.
Additionally, if you have received notice in the mail about your account, it's possible that rather than it being closed, it may be in a dormant status. An account is considered dormant after no Customer activity (deposits or withdrawals) for a period of time. A dormant account is turned over to the state after a number of years, depending on your location. In this case, we recommend visiting a local TD Bank so a Customer Service Representative can assist you further. You may search for a TD Bank located nearby at http://bit.ly/TDStores.
Thanks again for joining us, Randy. We hope this helps and take care!
Katherine G, Mount Laurel
October 7, 2014 03:37:40 PM