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Is there a way to ensure no fraud is occurring? I received an email about how to access my online account, but don't know of any account I have with T.D. Bank N.A.
Deborah, New Orleans
January 24, 2015 12:25:01 PM
1 person recommended this |
In reply to Deborah, New Orleans
Thanks for reaching out to TD Helps, Deborah.
This appears to be a phishing attempt, not from TD Bank. We appreciate you informing us of this and please make sure that you do not click on any links nor provide any personal account information on the form that is appearing.
TD Bank will never ask you to confirm your account number, PIN, password or any other personal information via e-mail. If you are concerned that you have received fraudulent e-mail, disclosed confidential information or have questions about online security, please contact us 24/7 at 888-751-9000. We would also appreciate if you could take a screenshot of the pop-up and provide us with a copy for us to research. You can forward it to us at: email@example.com.
Additionally, we invite you to take a look at http://bit.ly/1pxZPLh for information on Security FAQs that may help if you have more questions or concerns. Please know that TD Bank will never email you or initiate a pop-up that asks you to provide personal information. We also encourage you to check out this link for more details about Identity Protection Resources: http://bit.ly/1sfKEnw.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your weekend.
LiShu R, Mount Laurel
January 24, 2015 12:25:45 PM
1 person recommended this