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I became a resident of E. Montpelier in August 2014 and asked that my TD account be switched to the Montpelier branch.
I needed new checks so filled out the form to acquire them. They came but as I wrote out my first check, I noticed that my name was misspelled . Can I send back the checks I received to the Montpelier bank? A friend said that I could use them since the routing number is the same, but is it wise to do so?
Judith, E. Montpelier, Vermont
November 2, 2014 03:20:36 PM
1 person recommended this |
In reply to Judith, E. Montpelier, Vermont
Welcome to TD Helps, Judith. We would be happy to help and we are sorry to hear this happened to you.
If your information is displayed incorrectly on your checks, we ask that you visit your local TD Store for assistance. They would be happy to help order new checks and also provide few temporary checks for you to use until you receive your new order. You can also contact us directly at 888-751-9000, available 24/7. After account verification, our Banking Specialists would be more than happy to help!
We'd also like to share with you that at TD Bank, we offer free Online Bill Pay service. We invite you visit here: http://bit.ly/1o0rwbX for additional information about our Online Bill Pay service.
To enroll for our Online Bill Pay service, you will need to log into your Online Banking account by clicking here: http://bit.ly/1eaISlq. Then you will need to select the "Bill Pay" tab. You will then be asked to accept the Bill Pay User Agreement. Once accepted, you can then immediately begin scheduling your bills! We also like to invite you to take a look at our Bill Pay FAQs by clicking here: http://bit.ly/1gWIrp7. You may also order checks online by following the steps below:
• Log into Online Banking by clicking: http://bit.ly/1eaISlq • Click on the ''Customer Service tab'' • Under ''Self Service'' section click on ''Order Checks''
If you are not currently enrolled for Online Banking and wish to enroll for Online Banking for your accounts, you may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. Once at the page, please select "Personal" from the drop down box. When you select continue, you will have to read and accept the Online Banking Service Agreement. Then you will be asked to enter your personal information including the items mentioned earlier and to create a user name and password. Finally you will be asked to create three security questions. When you finish the enrollment process, you will have immediate access to your account(s).
If you do not have all the required information to set up for Online Banking or you wish to learn more about our Bill Pay service, you may contact us 24/7 at 1-800-493-7562 to speak with a Digital Banking Specialist. Upon proper account verification, we would be happy to help get you started. You could also visit your local TD Bank Store for help.
Let us know if you have any further questions. We are always here to help.
Yen D, Mount Laurel
November 2, 2014 03:54:34 PM