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Christine, Cape Elizabeth
August 15, 2014 10:35:40 AM
In reply to Christine, Cape Elizabeth
Thanks for joining us here at TD Helps, Christine. We're happy to help get you signed back into Online Banking.
When logging in to Online Banking, it is first a good idea to make sure that your Caps Lock is off and your Num Lock is on. This could be causing Online Banking to not recognize the information you are submitting.
If you are still experiencing difficulties with your username and/or password for your Online Banking, we recommend you contact us at 800-493-7562 to speak with an Online Banking Specialist, 24/7, so they can troubleshoot the problem for you and help you gain access to your Online Banking.
If you are having trouble logging onto tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 1-888-561-8861.
If you are unable to successfully verify your account over the phone, or if you prefer to sit with a Customer Service Representative, you can visit us at any local TD Bank Store during lobby hours. For hours and locations near you, please take a look here: http://bit.ly/TDStores.
We hope this helps Christine. Have a great weekend!
Megan K, Mount Laurel
August 15, 2014 10:38:08 AM