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i recieved a gift card from my cousin for my birthday and i registered it online but it keeps saying whenever i try to buy something that the bank says DO NO HONOR
February 10, 2018 07:40:34 AM
In reply to phillip, margate
Good morning, Phillip.
We apologize that you're having trouble using your TD Bank VISA Gift Card, and we appreciate you bringing your concerns to us today. We'll be happy to help.
Generally speaking, when a purchase is declined using your TD Bank Gift Card, this is due to your Gift Card not being registered. However, as you mentioned that you have already registered your card, we'd like to recommend that you connect with us directly. We apologize for any inconvenience this may cause; however, please don't worry.
For your convenience, Gift Card Specialist are here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-294-2249. If you'd like, you're also welcome to use the link here: https://go.td.com/1cIdAj6 to review our Gift Card FAQs.
We sincerely apologize that we're unable to directly assist you, Phillip, but we look forward to hearing from you soon.
Take care, and enjoy the start to your Saturday.
Brittany M, Mount Laurel
February 10, 2018 07:41:21 AM