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I registered my TD Bank gift card via telephone. However when I try to login to the website using the information that I registered over the phone with it says declined
Kile, New City
February 4, 2018 12:57:28 PM
In reply to Kile, New City
Thanks for stopping by on TD Helps, Kile. We're sorry to hear that you're having difficulties with your gift card, and we'll be happy to help guide you in the right direction.
Unfortunately, we do not have access to your account via TD Helps, as this is not considered a secured forum. We kindly ask that you reach out to our Gift Card Customer Service directly at 888-294-2249. Representatives are available to assist 24 hours a day, 7 days a week.
We hope this helps, Kile, and that you have a great day.
Natasha M, Mt. Laurel
February 4, 2018 01:01:29 PM
In reply to Natasha, Mt. Laurel
Please I want to open an account
February 6, 2018 11:31:12 AM
In reply to Sarah, Beltsville
Thanks for joining in, Sarah.
First, we recommend taking a look at the accounts we have to offer. You are able to take a look at checking accounts here: https://go.td.com/2eQORxu and savings accounts here: https://go.td.com/2dIcnAw.
If you're having trouble choosing an account, you are able to use Account Selector found here: https://go.td.com/2sx4N2E.
Once you're ready to open an account, you are able to do so online by selecting "Open Account," by calling us 24/7 at 888-751-9000 or by visiting any TD Store. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Please know regardless of the method you choose, you will need a Social Security Number and a valid photo I.D. (Driver's License, Passport, Military I.D. etc.).
We hope this helps and thanks for choosing TD, Sarah.
Megan K, Mount Laurel
February 6, 2018 11:32:02 AM