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September 16, 2015 10:52:35 AM
1 person recommended this |
In reply to KEVIN, ALBANY
Thanks for joining us at TD Helps, Kevin. We'd be glad to help provide additional details regarding the turnaround time of when you should expect to receive your request.
Typically, when faxing a request for a lien release, the turnaround time for the request could take 3-5 business days. Please note, for the security of our Customer's information, we may disclose any documents via email as it is considered unsecured.
When requesting a lien release, we ask that you send the request to our Consumer Release Department at 207-755-4245 with the following information:
• Your full name, address, and Social Security number
• The account number, if it is available
• The year, make, model and VIN, and the date it was paid off, if available
• Your request for a Release of Lien
• Your signature
• Return Fax number
If this timeframe has passed, we do apologize for the inconvenience, and invite you to connect with us directly at 800-937-5020. Our Financial Solutions group Specialists are available 24/7 and would be happy to help check on the status of your request.
We hope this helps and please let us know if you need anything else. Have a great day!
Yen D, Mount Laurel
September 16, 2015 11:00:13 AM
1 person recommended this