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I requested to close my bank account online and I think I did successfully. However, I never got confirmation of this and wanted to make sure it's closed. Can you help me with this?

I want to make sure that my bank account is actually closed. I cannot log into online banking

David, Wexford
September 21, 2017 01:23:31 PM

1 person recommended this | 1 Response

In reply to David, Wexford

Welcome to TD Helps, David! We're so sorry for any confusion that this may be causing you. Please understand that while we would like to help confirm if your account is in fact closed, TD Helps is not considered a secure forum of contact, and because of this, we do not have access to your account or personal information. However, you're more than welcome to connect with us directly, and we'll be happy to help! Our Banking Specialists are available 24 hours a day, 7 days a week, and can be reached by dialing 1-888-751-9000. If you'd prefer, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR. If you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less. We're sorry we couldn't further assist you today, David. We hope you enjoy your Thursday!

Brittany M, Mount Laurel
September 21, 2017 01:25:58 PM

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