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April 24, 2015 01:32:09 PM
In reply to Malaysia, Clementon
Hello Malaysia, we appreciate your visit today on TD Helps. We're happy to guide you in the right direction for assistance.
If you'd like to discuss this transaction further with us, please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account and this particular transaction with you. Also, you may visit us at any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores. As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Additionally, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first log on to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If this transaction was charged on your TD Visa credit card, our Credit Card Specialists can be reached at 888-561-8861. They're also available 24/7 at your convenience.
Thanks again for your visit today! We welcome you back anytime with any other questions, and have a nice weekend!
LiShu R, Mount Laurel
April 24, 2015 01:33:58 PM