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I made a transfer to my husband account but accidentally sent it to the one i had saved. I forgot that the account is closed and it's with bank of america
KENIA, NEW YORK
January 10, 2018 11:37:41 AM
In reply to KENIA, NEW YORK
We're sorry to hear about this, Kenia, and we'd be glad to get you the information you're looking for.
If you scheduled the transfer using External Transfers via Online Banking, please follow the steps below to cancel and item:
-Click on the Transfers tab.
-Click on the Transfer to Accounts Outside TD Bank sub-tab.
-Use the Settings icon to access Account information.
-Click Accounts. The Accounts screen appears.
-Click the arrow to display the details of the transaction.
-Click Delete Account.
The system will ask you to confirm your request. To delete the account click Yes, Delete. Then, click Done to close the window.
If you used Send Money, you're able to cancel transfers prior to their send date only.
If you have any questions, we recommend reaching out Tech Support Specialists 24/7 at 800-493-7562.
This should cover it, Kenia! Have a good afternoon!
Megan K, Mount Laurel
January 10, 2018 11:38:18 AM