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I sent money using send money to another td bank user how do they collect the money once they receive the text on their phone?
July 8, 2017 11:26:47 AM
In reply to Vivian, Vineland
Thanks for bringing your question to TD Helps, Vivian!
We're happy to hear that you opted to take advantage of our new, free, Send Money Feature! Based on the information you have provided us with, it sounds as if you opted to use your friend's phone number to send them funds. If this is the case, they should have received a text message informing them that you had sent them funds, and they would simply need to follow the instructions provided in the text in order to accept the funds.
As you stated that your friend also has a TD account, if they have any questions or would like further assistance with the steps they should take to receive this transfer, they are welcome to contact a Tech Support Specialist at 800-493-7562, 24 hours a day, 7 days a week!
In addition to calling, they're also welcome to visit a TD Store location. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Thanks again for coming to TD Helps, Vivian. Enjoy your weekend!
Brittany Mullen, Mount Laurel
July 8, 2017 11:27:09 AM