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I sent money using "Send Money" to the wrong account number..The last digit was wrong and it has been deposited to the wrong account, not the person I intended to get it.How do I get it back?
August 1, 2017 03:54:50 PM
In reply to Robin, Litchfield
We're sorry to hear what's happened, Robin. We'd like to help point you in the right direction.
Because the money was sent as directed, we're unable to recall it. But we can provide you with the Credit Trace Number so that you may reach out to the receiving bank to request it be moved to the correct account. As TD Helps is considered an unsecure forum, we do not have access to specific account information. Please call our Tech Support Team 24/7 at 800-493-7562 so that we can research this transfer and provide you with the Credit Trace Number.
We look forward to hearing from you soon, Robin. Take care.
Candice A, Mount Laurel
August 1, 2017 03:55:21 PM