Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
June 13, 2016 07:48:34 AM
In reply to Yolanda, Brooklyn
Welcome to the TD Helps community, Yolanda. We'll be happy to clear up any confusion regarding your direct deposits.
Please keep in mind that direct deposits generally take 1-2 payment cycles to begin. Usually, employers will test the account first with a zero dollar deposit to make sure all your account information is correct.
If you need further assistance or have any other questions, you're welcome to give a Customer Service Representative a call at 888-751-9000. After account verification, our Banking Specialist can contact our ACH Department for more information on your direct deposit. Please keep in mind, our ACH Department is open Monday – Friday between 8:30 AM – 5:00 PM. Or if you'd like, feel free to visit at any nearby TD Bank store to have one of our Representatives look into it for you. Please see: http://go.td.com/1WxWpIB to find your nearest location.
In either instance, we recommend contacting your payroll department for information on the status of your deposit and to ensure it was paid to you as expected.
We are always here to help, Yolanda. Feel free to reach out to us with any other questions.
Kris M, Mt. Laurel
June 13, 2016 07:48:49 AM