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joan, new york
December 6, 2014 03:43:02 PM
In reply to joan, new york
Thank you for joining us here at TD Helps, Joan. You came to the right place for information.
In order to cancel an automatic bill payment which was set up via our Retail on line banking, after you sign in by using your user name and password from here http://bit.ly/1eaISlq, please follow the steps below:
1. Click on the “Bill Pay” tab located at the top of your screen.
2. Click on the “Manage Your Bills” tab.
3. Select the appropriate biller from the “Biller Name” list.
4. Select the option “Delete Automatic Payment” from the “What would you like to do?” list.
5. Click “Ok”
If this automatic payment was imitated via TD Business Direct, please call us 24/7 at 800-493-7562 to speak with a Banking Specialist, or visit a Store near you. To find hours and locations take a look at http://bit.ly/TDStores .
Another way to contact us is by sending a secured message via Online Banking. To send a secure message, you will need to log in to your account from here: http://bit.ly/1rvBmq8, you will then select the "Customer Service" tab after you log in. Beneath the section entitle" Today's Items for Review" select "Send a Message."
Please note; by deleting your recurring payment, we will only cancel all future scheduled payments. Your payee or biller information will not be removed.
We hope this information helps, Joan. Enjoy the rest of your day!
LiShu R, Mount Laurel
December 6, 2014 03:44:14 PM