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but tyen when i clicked on "done" it sent me back to the "how much do you want to transfer and from which account to which account" screen. I noticed that the two small amounts were deposited into my Santander Bank account but when I log into my TD account, there is no lace for me to verify the amounts of the 2 deposits in order to continue with the original transfer. Can someone help me? Thank you!
Jessie, Toms River
June 16, 2015 12:48:38 PM
In reply to Jessie, Toms River
Thanks for reaching out to us on TD Helps, Jessie. We'd be happy to help!
From what you've said, it looks like you're on your way to completing your External Transfer. For details on where to enter your test deposits, look here:
- Under the "Transfers" tab, click onto "Transfer to Accounts outside of TD Bank"
- Under "My Other Accounts," click onto "Activate Now" which is shown under "Status"
- Put in the amounts of the test deposited and click onto "Activate"
You may also click onto http://bit.ly/1plHXj3 for more information regarding transfers. Here you will also be able to find "View the demo" which will not only show you how to transfer funds, but also explain additional features of our Online Banking.
If you continue to experience difficulty, feel free to reach out to our Tech Support 24/7 at 800-493-7562 for assistance. Or, if you'd like to be assisted in person, take a look here: http://bit.ly/TDStores for our TD Bank Store locations and hours.
Hope this helps and have an amazing day!
Sandy D, Mount Laurel
June 16, 2015 12:49:47 PM