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On Thursday December 10th I was at -$52 and I had received my paycheck of $500 at midnight the same day. I went to withdraw $350 to pay for rent Friday December 11th and it told me I only had $27 left when I should have had, $98. I look to see that I had an overdraft fee of $70 on friday when I had enough to pay for the $52. This has never happened before. The overdraft fees stop the moment I have paid the Negative amount when I receive my paychecks at midnight. Was this a mistake on the system?
Patricia, New Castle
December 12, 2015 07:46:15 AM
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In reply to Patricia, New Castle
Thank you for connecting with us on TD Helps, Patricia. We'd like to point you in the right direction for further assistance with your inquiry.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you with your fee inquiry, please contact us by calling 24/7 at 888-751-9000 and speak with a Banking Specialist or visiting your local TD Bank Store, during lobby hours for assistance. Upon proper verification, we will be glad to review your account transactions and fees together with you. To find out TD Store locations and hours near you, please visit, http://bit.ly/TDStores.
Another option will be sending us a secure message via your online banking if you are currently enrolled for our online banking service. After logging onto your account from here: http://bit.ly/1eaISlq, please click on "Send a Secure Message" link, which is located on the left hand corner under "Message Center". If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If you have any other questions, please do not hesitate to ask, Patricia. Have a good weekend!
LiShu R, Mount Laurel
December 12, 2015 07:46:40 AM