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September 25, 2014 10:36:39 PM
In reply to Sandra, Bronx
We are happy to have you join us at TD Helps today, Sandra.
If you have old checks without the TD Bank logo, you may still be able to present them and it would be up to the payee's discretion if they would like to honor the payment. Since some routing numbers have changed, it is possible for the old checks to be declined if the payee attempts to convert the payment into an electronic transaction. For these reasons we recommend obtaining new checks to ensure proper processing.
If you have never ordered checks with TD Bank before please call us 24/7 at 888-751-9000 or stop by your local TD Bank. or visit a TD Bank Store to place your first order. For Store hours and locations please take a look here: http://bit.ly/TDStores. Please note, after your order is placed, checks typically take 7-10 business days to arrive to your address. Also, when ordering checks, the cost is based on the type of account you have with TD Bank, the style of checks you order and if it is your first order or a re-orders.
We hope you find this information helpful, Sandra and have a lovely day!
Luis C, Mount Laurel
September 25, 2014 10:41:12 PM