Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
April 8, 2015 04:53:51 PM
In reply to Richard, Hallandale
Thank you for reaching out to us on TD Helps, Richard! We're sorry for any delay that you've experienced regarding your change of address and we'd be happy to assist you.
Typically, it takes 3-5 business days for a change of address to reflect on your Online Banking account and one full statement cycle to reflect on your account statements. If this time has passed, feel free to give us a call 24/7 at 888-751-9000 or stop by any TD Bank Store during lobby hours so one of our Banking Specialists can check on the status for you.
If you are enrolled in Online Banking, you may send us a secure message as well. If you're not currently enrolled for Online Banking, you may do so by clicking here: http://bit.ly/1lU2qfY . Please have your account number, debit card number and Social Security Number available. If you have any trouble signing up, please contact our Banking Specialists, 24/7 at the telephone number listed above. To send a secure message, please sign into your account and select "Send a message"; which is located underneath the Message Center on the left hand side of the page.
If you have a loan or mortgage with us, feel free to contact us 24/7 at 800-937-5020 to speak with our Financial Solutions Group Specialists.
If you have a credit card with us, please reach out to us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist.
We hope this helps and enjoy the rest of your week, Richard! Take care.
Katherine G, Mount Laurel
April 8, 2015 04:56:20 PM