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January 10, 2015 11:28:35 AM
In reply to john, astoria
Thanks for sending your question to TD Helps today, John. We're sorry to hear of any troubles you are having with your debit card and would be happy to help point you in the right direction for help.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to assist you and answer any questions you may have. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Last but not least, we take precautions to help protect our Customers’ accounts. Please view http://bit.ly/1npPddy for more information. We also invite you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions or concerns.
We hope the information provided help. Let us know if you have any further questions. Have a great one.
LiShu R, Mount Laurel
January 10, 2015 11:30:22 AM