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January 21, 2015 11:07:33 AM
In reply to candy, camden
Thanks for joining us here at TD Helps, Candy. We understand the importance of being able to bank at the comfort of your home and would be happy to help.
To better assist you in finding out the reason for the notification you received, we would need to review this further with you. Please understand that although we would like to assist you directly, as TD Helps is considered an unsecured forum, we do not have access to your account information.
We ask that you connect with us directly at 888-751-9000 or if you have a Small Business account with us and you were enrolling for BusinessDirect, please dial 800-493-7562, option 2. After account verification, we would be more than happy to help. Please be sure to have the email handy as we would need the reference number, which is listed in the email, for further research.
Additionally, if you prefer, you are welcome to visit us during lobby hours for additional assistance. Please check out: http://bit.ly/TDStores to locate the nearest TD Store.
We hope this helps Candy. Please do not hesitate to let us know if you have any other questions. Enjoy the rest of your day.
Yen D, Mount Laurel
January 21, 2015 11:11:19 AM