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Just checking as to why my checking account was charged $9.00 service fee when my balance was over $1000.
October 26, 2014 05:48:57 PM
In reply to Stan, Shelton
Thanks for connecting with us here on TD Helps, Stan. We appreciate you sending your question to us today.
We'd like to inform you that here at TD Bank, we offer many different types of Checking accounts. Some accounts do require a daily minimum balance to avoid a monthly maintenance fee. To view and compare our Checking accounts, visit http://bit.ly/1oXjGgF.
Just in case that you are unable to locate your account product via the link provided above, or need additional clarification on the fees, please contact us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. If you have not enrolled, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists.
Lastly, we'd like to invite you to visit here: http://bit.ly/1cTejgt for more information on the fee schedule.
Please understand, as we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
We hope this helps, Stan and have a good day.
Katherine G, Mount Laurel
October 26, 2014 05:51:19 PM