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January 1, 2015 01:59:00 PM
In reply to Gary, Chester
Thank you for visiting TD Helps today, Gary. We will be glad to answer your question.
Here at TD Bank, we offer many different types of Checking accounts for our Customers. The cost of the checks is determined by the Checking account type, first order or re-order and the quantity of the checks. Each account has its own features and benefits. Some accounts do offer free checks; some accounts offer your first set of checks for free while other accounts offer a discounted price on your first order. For more information we invite you to check out: http://bit.ly/1oy6i4q.
As this is pertaining specifically to your account, we would need to review this further with you. Please understand that although we would like to assist you directly, we do not have access to your account information as this is considered an unsecure site. We ask that you give us a call 24/7 at 888-751-9000 or stop by your local TD Bank to go review your concerns further. For Store hours and locations please take a look here: http://bit.ly/TDStores.
If you are currently enrolled for online banking, another way to contact us is by sending a secure message via Online Banking. If you are not enrolled to Online Banking yet, you can do so for free here: http://bit.ly/1lU2qfY. You will need your TD Bank ATM/Visa Debit Card, your account number, and your e-mail address. Once you have successfully enrolled and logged in to your account, you will then select the "Customer Service" tab after you log in. Beneath the section entitled "Message Center" select "Send a Message." If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-888-751-9000 to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started. They can also assist you to order checks.
Thanks again for your visit today! We welcome you back anytime with any other questions, and take care.
LiShu R, Mount Laurel
January 1, 2015 02:01:52 PM