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The checks usually go in the end of month but did not depositrd ih old bank or TD Bank today. One was a va govt check and retirement check, John Deere
August 31, 2015 06:10:53 PM
In reply to David, Clermont
Thanks for writing in and sorry to hear you've encountered some difficulties, David.
It sounds like you regularly expect a direct deposit into your TD accounts, and we'd be glad to look into this with you.
As TD Helps is a public forum, unfortunately we can't access your banking info to see what has happened here. With that being said, we do ask that you contact us directly at 888-751-9000, available 24/7. After you connect with our Specialists and after account verification, we would be happy to see if we have further information about your deposit. Additionally, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer and you are enrolled for Online Banking, you may also send us a Secure Message so that we can check this further for you. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this provides some help, David, and best of luck with your deposit. We look forward to hearing from you soon.
Justin B, Mount Laurel
August 31, 2015 06:11:31 PM