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I would like to know if this transaction have transferred correctly
Shannon, Pine Hill
September 30, 2015 09:34:18 AM
1 person recommended this |
In reply to Shannon, Pine Hill
Thanks for joining us here at TD Helps, Shannon. We understand your concern and would be happy to help point you in the right direction for assistance regarding your funds transfer.
Based on your question, it sounds like you utilized TD External Transfer feature via your TD Online Banking to transfer funds to an account you have with a different Financial Institution. If so, when sending funds, there are two payment options available. If you choose to send an External Transfer, you will have two delivery options, three day or next day delivery. The next day delivery option is not available for Savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days. If you selected the three-day transfer, please allow three business days for it to be complete.
Please understand that although we would like to assist you directly, as TD Helps is considered an unsecured site, we do not have access to your account information.
To review this transfer further with you, we invite you to connect with our Tech Supports Specialists 24/7 at 800-493-7562. After account verification, we'd be happy to help!
If you prefer, you may also wish to visit your local TD Store for additional assistance here: http://bit.ly/TDStores.
We hope this helps, Shannon. If you have any other questions, please let us know.
Yen D, Mount Laurel
September 30, 2015 09:37:41 AM
1 person recommended this