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almost instantly. Now after 20 hours I still don't see it in my account? Paypal says it should be there in less then 30 minutes. Is there an issue or can it just take a while? thanks. I transferred my paypal balance into my bank account via my debit card. I've done this before and the funds were available as pending almost instantly. Now after 20 hours I still don't see it in my account? Paypal says it should be there in less then 30 minutes, and that its completed and the money is no longer with them, but with the bank. Is there an issue or can it just take a while? thanks.
Nick, Basking Ridge
September 27, 2017 10:55:06 AM
In reply to Nick, Basking Ridge
Welcome to TD Helps, Nick.
We're so sorry to hear that you're having trouble receiving your PayPal transfer, and so that we can better assist you, we ask that you connect with us directly.
Please understand that, at this time, TD Helps is not considered a secure forum of contact, and because of this, we are unable to access your account or personal information to assist you with your transfer directly. However, we have a couple ways in which you may reach a Specialist, who will be happy to help.
Our Banking Specialists are available, and can be reached 24 hours a day, 7 days a week, by simply dialing 1-888-751-9000. You also, as always, have the option of visiting a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you don’t have time to stop into a Store location or call us directly, you also have the option of sending us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We apologize again that we were unable to assist you today, Nick. Enjoy your Wednesday, and take care.
Brittany M, Mount Laurel
September 27, 2017 10:55:25 AM