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Hi i have a TD bank account & i left the united state few months ago to another country for vacation , i was surprised that my card isn't working at all ! I don't know what's the problem help please my account is still locked and i won't be back anytime soon
September 7, 2015 01:21:25 PM
1 person recommended this |
In reply to Dana, Atlanta
We're sorry to hear that your Card is not working, Dana. We'd be glad to point you in the right direction.
To best assist, we ask that you contact us directly for assistance. You are able to call us from outside the U.S. by dialing (856)-751-9000. Additionally, you can call collect from a landline at (215)-569-0518. Our Representatives are available 24/7 to help.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Dana and have a good day.
Megan K, Mount Laurel
September 7, 2015 01:21:53 PM
1 person recommended this