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I tried making a purchase from dressbarn, the transaction was not authorized but my account was debited. Please how can the money be reversed to my account? Thank you.
DELASE, NEW YORK
March 10, 2017 07:03:25 AM
In reply to DELASE, NEW YORK
We're sorry to hear about this, Delase. We'd be glad to point you in the right direction.
First, we recommend reaching out to the business directly. Often times, businesses are simply able to issue a credit back to your account.
If they are unable to assist you, we recommend contacting us 24/7 at 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Once speaking to a Banking Specialist, they will be able to help you file a dispute for the unauthorized activity.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps, Delase. Have a good day.
Megan K, Mount Laurel
March 10, 2017 07:03:52 AM