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I tried to access my SEND MONEY feature and I was told I am blocked for security reasons. Why am I getting this message?
December 18, 2017 10:45:48 AM
In reply to Tristen, Bronx
It's a pleasure to assist you today!
We're happy to hear that you opted to take advantage of our new, free, Send Money Feature!
As you are receiving an error message stating that you are blocked for security reasons, we recommend contacting us at your earliest convenience, so we may review this message further. There could be a few reasons causing this message. Our Tech Support Specialists can be reached 24/ at 800-493-7562, available 24/7 for your convenience.
Please note that we'd like to help you with this message directly. However we do not have access to your personal or account information as TD Helps is considered an unsecured forum.
You're also invited to stop in to see us at any local TD Bank Store for assistance with Send Money. To find one near you, please click here: http://go.td.com/1f9DSJR.
Thanks for reaching out Tristen!
Have a wonderful and happy Holiday!
Alara B, Mount Laurel
December 18, 2017 10:46:08 AM