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I can't access to my on line account
One of your staff members help me last time
But still I can't access
Serafin, Brooklyn new york
January 13, 2016 12:27:15 PM
In reply to Serafin, Brooklyn new york
Thank you for reaching out to us on TD Helps with your inquiry, Serafin. We're happy to point you in the right direction for immediate assistance with your online banking.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you, we recommend calling us directly 24/7 at 888-751-9000. After account verification, we would be happy to help reset your credentials and get you back up and running for your Online Banking in no time. Also, you can visit us at any local TD Bank Store, during lobby hours with your valid photo ID for immediate assistance. For lobby hours and locations, please visit http://bit.ly/TDStores.
Let us know if you have any other questions. We hope you have a great afternoon, Serafin!
LiShu R, Mount Laurel
January 13, 2016 12:27:47 PM