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I tried to set up an online account and I kept getting something saying that there wasn't a valid username, even though there was and now it is saying that there have been to many attempts and I can't make an account... What should I do?

I leave for college tomorrow and am worried that I won't be able to check my account balance.

Rachael, Andover
August 31, 2014 02:39:02 PM

1 Response

In reply to Rachael, Andover

Thanks for writing in on TD Helps today, Rachael. Getting ready to leave for college is an exciting and challenging enough time as it is, we're sorry to hear you were having trouble with www.tdbank.com on top of that. To troubleshoot this further with you, we ask that you give our Digital Banking Specialists a call 24/7 at 800-493-7562. After account verification, a Digital Specialist will be able to help you enroll online so that you can view your account while at school. If it makes it easier for you, you're also welcome to visit any TD Bank Store location during lobby hours for further assistance. For TD Store hours and locations, please view: http://bit.ly/TDStores. Please let us know if you have any other questions and have a great school year!

Colleen B, Mount Laurel
August 31, 2014 02:40:53 PM

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