Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Why did the check never chas and was is there another translation pending for the a negative amount of my check?
November 9, 2015 02:57:25 PM
In reply to Remi, Rockport
We understand your concern, Remi and we'd be glad to discuss.
Based on your question, it sounds as though the deposit you've made via Mobile Deposit is still on hold for verification. To discuss this in greater detail, we ask that you reach out to us directly for assistance. You are able to call our 24/7 Banking Specialists by dialing 888-751-9000. After account verification, our Representatives will be glad to review the deposit with you.
Similarly, you are able to discuss your deposit at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
You are also able to take a look at our Funds Availability Policy here: http://bit.ly/1kb17UQ. On pages 38-41, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Remi and have a good day.
Megan K, Mount Laurel
November 9, 2015 02:57:47 PM