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i used Mobile Deposit and is said $189.50 was Deposit then when i check balance it did not show the incresed amount ... how long will it take for it to be placed ?
September 30, 2015 09:08:48 AM
1 person recommended this |
In reply to George, NY
Thank you for using TD Mobile Deposit service, George. We're glad to go over funds availability with you.
If you make a deposit through TD Bank Mobile App and you submit the deposit before 8:00 p.m. ET on a business day, that is considered the date of your deposit; If you make a Mobile deposit after 8 PM, or on a day we are not open, we will consider that the deposit was made on the next business day. Your funds are generally available on the business day following the date of your deposit. A business day is every day except Saturdays, Sundays, and Federal Holidays.
After a Mobile Deposit is submitted successfully, you should receive a confirmation number at the end of the deposit process. You may also view this deposit under your pending transaction immediately. Additionally, you may view receipts for mobile deposits submitted within the previous 30 days on the Mobile Deposit Receipts screen inside the TD Bank Mobile Banking app.
Please keep in mind that deposits made through mobile banking will not have the first $100 available on the same business day. In most cases, the full amount becomes available the following business day. For more information regarding TD Mobile Deposit, please take a look here: http://bit.ly/1ff8byL (the deposit availability details are listed in sections 6 and 7). You can always visit http://bit.ly/1e3jiYF to view other Frequently Asked Questions which could be useful. Because there are exceptions that may cause delays in funds availability, we invite you to look at our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ . On pages 35-37 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
If you'd like us to review this deposit together with you, please contact our 24/7 Banking Specialists at 888-751-9000, they're happy to help upon proper account verification. In addition, as you are enrolled for online banking, you may also send a secure message to inquire about this deposit. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center.". If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day.
LiShu R, Mount Laurel
September 30, 2015 09:10:41 AM
1 person recommended this