Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
isn’t any around here . Only way to withdraw money is gas station ATMs and those fees will be the end of me. I don’t want to close my account and I know there will be times I need to deposit money. Can I keep the account even with the new address or just part ways?
January 9, 2018 11:40:49 AM
In reply to Tony, Elizabeth
Welcome to TD Helps, Tony. We'd be glad to help with some banking options!
You're absolutely able to maintain your account though you've moved outside of the TD footprint! The first step would be to update your address.
You can update your address at any time by signing in to Online Banking here: http://go.td.com/1eaISlq. Once signed in, you may follow the steps below:
1. Click on the Customer Service tab, located on the top of your screen.
2. Click on Contact Info.
3. Change the necessary information and click Send.
An email representative will contact you with confirmation once the change has been processed.
You're also able to connect with a Banking Specialist 24/7 at 888-751-9000 to make address changes.
When it comes to making deposits, you can use the Mobile Banking app and Mobile Deposit! You can learn more here: https://go.td.com/1hOPk1H.
If you already have the app, you can make a deposit anytime by following the steps below:
1. From the Main Menu of the TD Bank Mobile Banking app, select Mobile Deposit, then Deposit a Check
2. Enter the amount of the check
3. Take a photo of the check using your mobile device
4. Select your account
5. Review and submit your deposit. You may wish to note the date on the front of the check and include the word “Deposited”, for your records.
Additionally, you may want to keep this for 14 days to ensure it has cleared your account. You are then welcome to destroy the check.
If ever you have trouble with the Mobile Banking app or Mobile Deposit, a Tech Support Specialist would be glad to help! They are available 24/7 at 800-493-7562.
You can also make a deposit via mail by using our Bank by Mail service. You may mail your deposit to:
TD Bank, N.A. ME2-074-017 P.O. Box Number 1190 Lewiston, ME 04243
Here are some additional tips to consider prior to mailing your deposit:
- Cash should not be sent through the mail
- Payee of the check and name on deposit ticket should be the same
- Checks should be endorsed (and restricted "for deposit only")
- Multiple checks should be listed and a total of the deposit listed
- Enclose the deposit ticket, not the carbon copy
- If using a blank deposit ticket, please write the account number clearly
- Do not staple transactions
We recommend reviewing when you'll have access to deposits. You're able to do so here: http://go.td.com/1kb17UQ (pages 40-44).
In regard to ATM fees, we recommend taking a look at the different checking accounts we offer here: https://go.td.com/1aDaRqd. Some of the accounts we offer waive non-TD ATM fees. If you decide on a different account type, please contact us using the methods mentioned above to have your account updated.
Keep in mind that you are also able to use the cash back option when offered at merchants. Getting cash back with a transaction does not assess a non-TD ATM fee.
We hope this information helps, Tony. Have a great day and good luck with your move!
Megan K, Mount Laurel
January 9, 2018 11:41:03 AM