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December 27, 2014 08:06:48 PM
In reply to claire, Elizabeth
Thanks for joining us here on TD Helps, Claire. We’d be happy to help provide some options.
If you currently know both your User Name and password and you’re looking to change the information, you can do so by clicking on the “Customer Service” tab once you've logged onto your account online at www.tdbank.com . In the “Customer Service” tab, there will be a “Self Service” portion and under that portion, you will see a link to “Change User Name” and a separate link to “Change Password."
If you do not remember both your username and password, we can also help! You can visit us at any time at any TD Bank Store. For hours and locations near you, click here: http://bit.ly/TDStores. You could also call us 24/7 at 888-751-9000 and speak to any one of our dedicated Banking Specialists.
Hope this helps Claire. Please do not hesitate to write back if you run into any problems or have any further questions. Enjoy your weekend!
Justin B, Mount Laurel
December 27, 2014 08:11:14 PM