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for all of my accounts including those with John
April 17, 2015 08:59:06 AM
In reply to lauran, boxford
Thank you for coming to TD Helps with your question, Lauran.
If you're currently enrolled for online banking, please know that the online statement feature is a free service, which is provided to our Customers. It comes with online banking and it is free of charge; therefore, it is not optional.
If you're currently enrolled for paperless statements and would like to go back to receive paper statements, we can certainly help!
In order to elect to receive paper statements again for a personal account, please log in from here: http://bit.ly/1eaISlq and follow the steps below:
1. Click the “Customer Service” tab
2. Under “Self Service” select the link for “Online Statement Options”.
3. Select the option for “Paper Statements”
4. Then select the “Save Changes” button
Please note; fees may apply for this service. For more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8 and then follow the steps below:
1. Click on “Accounts”
2. Click on “Statements”
2. After specifying the account you want to receive statements for, click on "Change statement settings"
3. Confirm that you wish to receive paper statements again by clicking “Confirm"
If you have any difficulties while changing your statement settings, please feel free to contact us 24/7 at 800-493-7562 for immediate assistance.
If you're referring to your TD Visa Credit Card statements, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861 for additional assistance.
Thanks again for your visit today! We welcome you back anytime with any other questions, and take care.
LiShu R, Mount Laurel
April 17, 2015 09:00:08 AM