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Vicente, Port chester New york
July 24, 2015 11:52:10 AM
In reply to Vicente, Port chester New york
Good to see you here on TD Helps, Vicente. We can certainly guide you in the right direction for assistance with resetting online banking password.
If you have forgotten your online banking password, but do remember your user name, and have U.S. Social Security number, you may reset your password through our self-service option by following this link: http://bit.ly/1eaISlq. Once you’re there at the Log In page, please click on the "Forgot your password" link that is located under the password. Select the account type and input your user name and last 4 digits of your SSN, you will then be asked to answer two security questions, and after successfully answering the security questions, you will be able to reset your password.
If you don't remember your user name or don't have SSN at this time, we ask you please contact us at 888-751-9000 to speak with a Banking Specialist, anytime during the day or night. After account verification, they'll be happy to reset the password for you! If you need to reset the password for your BusinessDirect account, please contact our Small Business Team directly at 800-493-7562, option 2, who are also available 24/7. Upon account verification, they'll be able to reset your password in no time!
In addition, you're always welcome to visit your local TD Bank during the normally lobby hours for password reset. Please feel free to check out http://bit.ly/TDStores for locations and hours near you.
If you are referring to your Password on www.tdcardservices.com, you can first try the "Recover Password" option on the right side of the logon page as long as you know your current User Name and the Email Address you registered with. If this is unsuccessful or you need any additional help, please contact one of our Credit Card Specialists 24/7 at 888-561-8861.
Let us know if you have any other banking questions. Have a fabulous day!
LiShu R, Mount Laurel
July 24, 2015 11:53:50 AM