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I want to cancel my account due to I won’t go back to Canada, but there is still a balance in my account and I am not in Canada right now. Can I authorize my friend to work on it? If so, what should I do?
June 24, 2017 11:55:30 AM
In reply to Marissa, Toronto
We're sorry to hear that you'll be closing your account, Marissa, but we understand, and we'll be happy to help.
For starters, we notice that you're writing into us from Toronto, and it sounds like your account might be held with TD Canada Trust. Please know that you have reached the U.S. side of TD Bank.
For further assistance, we recommend contacting a TD Canada Trust Customer Service Specialist at 1-866-222-3456. Specialists are available 24 hours a day, 7 days a week for your convenience, and will be happy to assist you with retrieving your account specific information. In addition to calling, we have provided a link here https://go.td.com/1woOVay with all the additional options you have when wanting to contact TD Canada Trust. You may also ask your question again by visiting the link here https://go.td.com/1Ymzfmu, which will take you directly to TD Canada Trusts TD Helps page.
We're sorry we couldn't be of more assistance, Marissa, and we hope you enjoy your weekend.
Customer Service Team, Mount Laurel
June 24, 2017 11:55:49 AM