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March 26, 2015 03:45:49 PM
In reply to Gamaliel, Middletown
We're sorry to hear that you're having acceptance issues, Gamaliel. We'd be happy to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be happy to determine the issue. You are also able to visit a TD Store during lobby hours for assistance. To take a look at our Store locations and their hours please visit http://bit.ly/TDStores.
If you are enrolled in Online Banking, you are able to sign in and send a secure message. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Gamaliel and have a good day.
Megan K, Mount Laurel
March 26, 2015 03:47:13 PM