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June 6, 2015 05:40:18 PM
In reply to Abdennour, nyc
Welcome to TD Helps and thank you for sending us your question, Abdennour. You have multiple options to update your address with us. We'll explain the steps in details.
The first option is to make it into a TD Bank Store to update your account(s) there in person, during normal lobby hours. Please find the nearest Store in your area here: http://bit.ly/TDStores. Just stop by during lobby hours and we can update any contact info we currently have on file for you.
If you have been utilizing our TD Online Banking for at least 30 days, you can log into your account here: http://bit.ly/1eaISlq to get started. Once in, go to the Customer Service tab on the top right. Under the Self Service heading, choose the option to "Change Address, Phone, Email Address." Here you can update and save your new contact information to be effective within 1-2 business days.
Another option would be to mail in a request to update your contact information. Please feel free to mail your request into:
TD Bank, NA 6000 Atrium Way Mt Laurel, NJ 08054 Mail Stop # NJ5-002-215
Please make sure that you properly identify your name and account number and sign your request for processing.
If the above options aren't available to you right now, then you can always reach out to a Banking Specialist to update your contact information for your Personal account at 888-751-9000. We're here 24/7 and after authenticating your account, would be happy to update any contact information for you.
If you have a Business account, we recommend stepping into the nearest TD Bank Store, during lobby hours to update your business address in person.
If you're looking to change your address on a TD Bank Credit Card, it can be changed by calling a TD Card Services Specialist at 888-561-8861, by stopping into any TD Bank Store, or by logging into http://bit.ly/1lVKil9. After logging in you will need to click on "Services" and then choose the option to "Manage Credit Card." There you will see an option to "Update Address and Phone Number."
If you're looking to change the address for a Personal Loan, Home Equity Loan (HELOC), or Line of Credit, we recommend stepping into a TD Bank Store or speaking with a Financial Solutions Group Specialist 24/7 at 800-937-5020. A Change of Address form may be necessary before completing this request.
Just in case you would like to change the address of a payee you have set up through your TD Online Banking Bill Pay, we can help with that as well!
First, you must log in to Online Banking and you may do so here: http://bit.ly/1eaISlq. Once logged in, please follow the steps below:
1. Click on the “Bill Pay” tab located at the top of your screen. 2. Click on the “Manage Your Bills” tab. 3. Select the appropriate biller from the “Biller Name” list. 4. Select the option “Update biller information” from the “What would you like to do?” list. 5. Make the appropriate changes and click the “Save Changes” button. 6. Click “Ok”
If you need to update payee info from your BusinessDirect log in, please log on to your account from here: http://bit.ly/1rvBmq8. Once you are logged in, please follow the steps below to edit the payee:
1. Click on “Bill Pay” Click on “Manage Payees” 2. Click on the payee’s name and then you may edit your payee’s information 3. Click on Continue
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day, Abdennour.
Justin B, Mount Laurel
June 6, 2015 05:41:46 PM