Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
November 14, 2015 06:26:10 PM
1 person recommended this |
In reply to PATRICIA, SEAFORD
Thanks for joining us on TD Helps, Patricia. We'd be happy to help.
If you know your current password and you’re looking to change it periodically, you can do so by clicking on the “Customer Service” tab; once you've logged onto your account online at www.tdbank.com . In the “Customer Service” tab, there will be a “Self Service” portion and under that portion, you will see a link to “Change Password.”
If you remember your online banking user name and have a Social Security number and have forgotten your password, you do have the option to reset your Password via online by visiting http://bit.ly/1eaISlq. Once you are on the Log In page, please click on the “Trouble Logging In” link that is located under the password field via your Online Banking. Select the account type and input your user name. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your password.
If you do not remember your user name, or don't have a Social Security number, please give us a call 24/7 at 888-751-9000 to speak with one of our Banking Specialists. Upon proper account verification, they will be able to help you resetting your online banking password in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores.
If you are referring to your password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
Additionally, if you're looking to change the verification password on your account (password placed on your TD Bank account for verification purposes when contacting us over the phone) and do not recall the current one, you will need to visit your local TD Bank during the normally lobby hours. If you do remember the current verification password and would like to update it, you may contact our 24/7 customer service department at 888-751-9000 or visit your local TD Bank store.
We hope this helps, Patricia and have a good weekend.
Justin B, Mount Laurel
November 14, 2015 06:27:09 PM